Customer care
Real humans ready to help you every step of the order
From order placements to delivery confirmations, the Harare support pod handles thousands of chats every month.
Live chat
Weekdays 8am-8pm CAT
WhatsApp hotline
+263 77 123 4567
Email support
support@shoply.co.zw
FAQ
- How long does delivery take? Deliveries within Harare typically land in 1-2 days depending on the suburb.
- What payments do you accept? EcoCash, USD cards, ZIPIT, and bank transfers.
- Can I track my order? We send WhatsApp updates as soon as your order status changes.